App Maintenance & Support Services That Keep Your App Running
You spent thousands to build your app. It launched. Users downloaded it. Then what?
Most businesses stop there. They treat launch day like the finish line. It's not. It's the starting line. And without proper care, your app starts to break down - fast.
At Infinity Digital, we provide app maintenance and support services that keep your app fast, safe, and useful. We fix bugs before your users find them. We push updates before your app falls behind. And we monitor performance so small issues don't become big problems.
What Happens When You Don't Maintain Your App?
Here's the truth. Apps break. Not because they were built badly. But because the world around them keeps changing.
Apple and Google push OS updates several times a year. Each one can break features in your app. If no one checks, your users see crashes. They leave bad reviews. They delete your app.
Security threats grow every month. An app with old code is an easy target. One breach can destroy years of trust - especially in healthcare, legal, and dental, where client data is sensitive.
Performance slows over time. Servers change. APIs update. Code that worked fine six months ago now takes five seconds to load. Users won't wait that long. They'll switch to a competitor who loads in two.
This is not a tech problem. This is a revenue problem. Every crash, every slow screen, every outdated feature costs you money.
Our Process
How We Keep Your App Healthy
We don't just fix things when they break. We stop them from breaking in the first place. Here's how our app maintenance services work:
//
01
Bug Fixes & Crash Support
We track crashes in real time. When something breaks, we fix it - often before your users even notice. No more angry support tickets. No more one-star reviews. Learn how we handle app crashes
//
02
OS & Platform Updates
Every time iOS or Android releases an update, we test your app against it. If something breaks, we patch it right away. Your app stays compatible, always. Read more about OS update maintenance →
//
03
Security Patches
We close security holes as they appear. We update libraries. We patch vulnerabilities. Your users' data stays safe. This matters most for law firms, dental clinics, and healthcare providers who handle protected information. Why app security updates matter
//
04
Performance Monitoring
We watch your app's speed, uptime, and error rates 24/7. If load times creep up or a server hiccups, we catch it early. How app performance monitoring works
//
05
Feature Updates & Improvements
Your business changes. Your app should change with it. We plan and roll out new features without breaking what already works. How to plan feature updates safely
//
06
Technical Debt Cleanup
Over time, code gets messy. Shortcuts from the first build pile up. We clean it up so your app runs lean and your dev costs stay low. What is technical debt and how to fix it
Every problem above costs money. Slow sites lose roughly 7% of conversions per extra second of load time. Poor mobile experience pushes over half your traffic away. Sites without SEO are invisible to people already searching for you. We fix each of these - and build so they don't come back.
Who This Is For
We work with SMBs who rely on their app to serve customers and drive revenue. Our clients include:
Retail businesses with customer-facing shopping apps.
Dental clinics using booking and patient portal apps.
Healthcare providers managing appointment scheduling and records.
Law firms with client communication and document-sharing apps.
Real estate companies running property listing and lead capture apps.
If your website touches your customers, it needs to work perfectly. Every time.
Real Results: The Tooth Place
The Tooth Place is a dental clinic that came to us after their patient booking app started crashing on newer iPhones. Patients couldn't book cleanings. Front desk staff fielded angry calls. Online reviews dropped.
We stepped in with a full app maintenance plan. We fixed the crash in 48 hours. Then we set up ongoing monitoring, security patches, and OS compatibility testing.
The result? 219 new patient bookings came through the app the following month - at a cost of just $26 per patient. Crashes dropped to near zero. Their Google rating recovered.
That's what proper app maintenance looks like. Not a cost center. A growth lever.
What's Included in Our App Support Plans?
Not sure what level of support you need? We offer flexible app support plans built for small and mid-size businesses. Every plan includes:
→ Monthly performance reports → Priority bug fixes → OS update testing → Security vulnerability scans → Dedicated support contact
Need more? We also offer feature development, app refactoring, and full app rebuild assessments for apps that have outgrown their original code.
Get Started
Should You Maintain or Rebuild?
Sometimes the smartest move isn't maintenance - it's a rebuild. If your app is more than four years old, runs on outdated tech, or costs more to patch than to replace, we'll tell you that honestly.
We offer free app assessments so you get a clear answer. No sales pitch. Just data.
We offer free app assessments so you get a clear answer. No sales pitch. Just data.
Get In Touch
Stop Losing Users to a Broken App
Your app is live. Your users depend on it. Don't let neglect turn your biggest asset into your biggest liability. Book a Free Strategy Call - we'll audit your app's health and tell you exactly what it needs. No obligation. No fluff. Just a clear plan.
Comprehensive Web Solutions for Every Goal
Comprehensive Web Solutions for Every Goal
iOS
Our iOS app development services build high-performance, secure, and user-friendly applications for Apple devices, ensuring smooth functionality, modern design, and seamless user experiences that align with Apple’s ecosystem standards.
Android App
Our Android app development services create scalable and feature-rich mobile applications tailored for Android users, delivering strong performance, intuitive interfaces, and compatibility across multiple devices and screen sizes.
Flutter
Our Flutter cross-platform app development services build fast, cost-effective applications for iOS and Android using a single codebase, ensuring consistent performance, native-like experience, and faster time-to-market.
CRM & Portal
Our CRM and portal development services create centralized systems that streamline customer management, improve workflow efficiency, and enhance communication through secure and user-friendly platforms.
Progressive Web App
Buyers and sellers start online. We rank your listings, your brand, and your name before your competitors do.
Custom Web Applications
Our custom web application development services deliver tailored, scalable, and secure digital solutions designed to meet unique business requirements, improve efficiency, and support long-term growth.
App Development
We design and develop custom mobile and web applications tailored to your business needs. Our apps are built for performance, scalability, and seamless user experiences across all platforms.
FAQ
FAQs
1. What is app maintenance and why does my business need it?
+
—
App maintenance is the ongoing work that keeps your app running after launch. It includes bug fixes, security patches, performance checks, and updates. Without it, your app slows down, crashes, and loses users.
2. How much does app maintenance cost in Canada?
+
—
Costs depend on your app's size and needs. Basic plans start at a few hundred dollars a month. Complex apps with heavy traffic cost more. We offer custom quotes based on your situation. See our cost breakdown
3. What's the difference between app maintenance and app support?
+
—
Maintenance is proactive - we prevent problems. Support is reactive - we fix problems when they happen. Our plans include both so nothing falls through the cracks.
4. Do you maintain both iOS and Android apps?
+
—
Yes. We handle both platforms. When Apple or Google push OS updates, we test your app on both and fix any issues fast.
5. How quickly do you fix bugs?
+
—
Critical bugs that affect user experience get patched within 24 to 48 hours. Smaller issues follow a priority queue based on impact.
6. Will app maintenance help my app's ratings improve?
+
—
Yes. Most bad reviews come from crashes, slow loading, and broken features. Fix those and your ratings go up. We've seen it happen with multiple clients.
7. Can you maintain an app that another company built?
+
—
Absolutely. We start with a full code audit. Then we set up monitoring and take over maintenance. No need to rebuild from scratch.
8. What industries do you work with most?
+
—
We work with retail, dental, healthcare, legal, and real estate businesses. Any SMB with a customer-facing app is a good fit.
9. How do I know if my app needs maintenance or a full rebuild?
+
—
If your app is less than three years old and built on modern tech, maintenance is usually enough. If it's older, slow, or built on outdated frameworks, a rebuild might save you money long-term. We offer free assessments to help you decide. Rebuild vs. maintain →
10. What happens if I skip app maintenance altogether?
+
—
Your app slowly breaks. OS updates cause crashes. Security gaps open up. Performance drops. Users leave. And when you finally do fix it, the cost is 3–5x higher than if you'd maintained it all along. Read more about the cost of ignoring maintenance
Get In Touch
Let’s Become Industry Showstoppers Together
